80 Percent of Customers Restored in Aftermath of Michael, the Sixth-Largest Storm in Company History

PRNewswire 13-Oct-2018 4:03 PM

80 Percent of Customers Restored in Aftermath of Michael, the Sixth-Largest Storm in Company History

- Substantial progress made to restore power to 600,000 customers impacted by Tropical Storm Michael

- More than 6,000 workers focused on restoration, with more mutual aid crews arriving today

- Individual restoration times will be available Sunday morning

PR Newswire

RICHMOND, Va., Oct. 13, 2018 /PRNewswire/ -- A workforce of more than 6,000 personnel, including Dominion Energy employees, contractors, and line workers on loan from neighboring utilities, is making substantial progress in restoring service in the aftermath of Tropical Storm Michael. As of 3 p.m. Saturday, we have restored service to nearly 80 percent of the 600,000 customers who lost power. Approximately 120,000 customers remain without service in hard-hit areas of central and southern Virginia, Hampton Roads, the Northern Neck and the Middle Peninsula.

(PRNewsfoto/Dominion Energy)

Michael's tornadic winds and torrential rain caused the sixth-largest outage in Dominion Energy history. At least seven confirmed tornadoes ripped through our service area Thursday evening into Friday.

"Tropical Storm Michael caused severe damage across several regions in the state," said Ed Baine, senior vice president – Electric Distribution. "We're making good progress, but still have a lot of work to do in many locations. We are completely focused on restoring power to our customers as safely and quickly as possible. We have a full team working throughout the weekend and additional mutual aid crews arriving today."

In preparation for this storm, we moved teams and equipment to locations where we expected the greatest impact within our service territory and brought in additional line crews and contractors to help from neighboring utilities. In total, we have off-system assistance from 12 states and Canada, with states as far away as Maine, Arkansas and Indiana.

Dominion Energy expects to have the vast majority of customers restored by the end of the day on Monday and will focus on getting all schools back in service by early Monday. We expect to have individual restoration times for all customers on Sunday morning. Customers can call 1-866-366-4357 for an update or visit our online outage map at https://www.dominionenergy.com/outage-center/report-and-check-outages. As crews continue to uncover severe damage, restoration times may fluctuate. We continue to ask customers to be safe and exercise patience as we work through this multi-day outage.

About Dominion Energy
Nearly 6 million customers in 19 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE:D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable, and safe energy and is one of the nation's largest producers and transporters of energy with over $78 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution, and import/export services. As one of the nation's leading solar operators, the company intends to reduce its carbon intensity 50 percent by 2030. Please visit www.DominionEnergy.com, Facebook or Twitter to learn more.

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SOURCE Dominion Energy

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