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PRNewswire 19-Oct-2018 3:34 PM
PR Newswire
CLEVELAND, Oct. 19, 2018
CLEVELAND, Oct. 19, 2018 /PRNewswire/ -- Dominion Energy Ohio reminds customers of the various company payment plans and government energy assistance programs that can help them stay warm this winter. Customers who may not be able to afford their heating bills are urged to contact Dominion Energy Ohio immediately to inquire about payment plans and energy assistance programs. For additional information, customers can call Dominion Energy Ohio at 1-800-362-7557. Hearing-impaired customers with Telecommunications Devices for the Deaf can call 711.
For more information about payment plans and government energy assistance programs, visit https://www.dominionenergy.com/community/energy-assistance and change the state to Ohio.
Dominion Energy Ohio offers the following payment options to residential and small commercial customers (using less than 500 thousand cubic feet (MCF) a year):
Public Utilities Commission of Ohio Winter Reconnection Order
All residential customers, regardless of income, may avoid a shutoff or restore gas service once during the heating season between now and April 15, 2019, by paying the lesser of:
If service has been disconnected, a reconnect fee of $33, plus applicable taxes, will be billed to the account. Customers will be enrolled automatically in the One-Ninth Payment Plan when using the Winter Reconnection Order to help pay off any additional past-due balance. Customers may select a different plan by calling Dominion Energy Ohio.
Government Assistance Programs
The following programs are available for income-eligible customers. Customers can apply for all programs with one application at www.energyhelp.ohio.gov, which provides income guidelines as well. Applications also are available at libraries, some banks and your local home energy assistance provider, or by calling the Ohio Development Services Agency at 1-800-282-0880. Hearing-impaired customers with Telecommunications Devices for the Deaf can call 711.
Under PIPP Plus, participating customers may maintain their natural gas service by paying 6 percent of their total gross monthly household income, or $10, whichever is greater.
PIPP Plus has special benefits for participating customers. Each time customers make their required PIPP Plus monthly payments in full by the due date, Dominion Energy Ohio will credit their accounts for the rest of that month's current charges, plus a one-twenty-fourth credit toward their prior account balances. After 24 months of on-time and in-full PIPP Plus payments, their accounts would become current.
The new PIPP Plus maximum yearly household gross income levels for the 2018-2019 program year are: $18,210 for one person; $24,690 for two people; $31,170 for three; $37,650 for four; $44,130 for five; $50,610 for six; $57,090 for seven; and $63,570 for eight. Add $6,480 for each additional person.
The Winter Crisis Program (WCP), previously known as Emergency Home Energy Assistance Program (E-HEAP), provides a one-time grant to help avoid a shutoff or to restore service once between November 1, 2018, and March 31, 2019. HEAP and WCP are available to customers whose yearly gross income is up to 175 percent of the federal poverty guidelines. Local community action agencies can assist with emergency payments to help avoid disconnection. You can find available resources in your community -- dial 2-1-1 or visit http://ouw.org/211-map/ .
Dominion Energy Ohio Assistance/Conservation Programs
Whether customers are making energy-efficient improvements to their current home or recently purchased a new home, they can benefit from having a home energy assessment. Rebates up to $1,250 are available for eligible improvements. Customers may call 1-877-287-3416 to schedule an assessment or visit www.deohpwes.com for program details and eligibility information.
About Dominion Energy
Nearly 6 million customers in 19 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE:D). The company is committed to sustainable, reliable, affordable, and safe energy and is one of the nation's largest producers and transporters of energy with over $75 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution, and import/export services. As one of the nation's leading solar operators, the company intends to reduce its carbon intensity 50 percent by 2030. Headquartered in Richmond, Va., Dominion Energy contributes more than $20 million annually to the communities it serves and actively supports veterans and their families. Please visit www.DominionEnergy.com, Facebook or Twitter to learn more.
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SOURCE Dominion Energy Ohio