Duke Energy suspends late payment charges, estimated bills and disconnections during Florida storm restoration

- Restoring power remains top priority for the company

PR Newswire 15-Sep-2017 1:51 PM

ST. PETERSBURG, Fla., Sept. 15, 2017 /PRNewswire/ -- Duke Energy today announced that it is suspending late payment charges and estimated bills for its 1.8 million Florida customers as it continues to restore power in the state.

The company continues its suspension of non-payment disconnections, which was implemented at the beginning of the storm.

"We are all-hands-on-deck with restoration, and stopping these actions gives customers one less thing to worry about. It allows Duke Energy to focus on what's important getting the lights on and helping rebuild communities and lives," said Harry Sideris, Duke Energy Florida president.

Duke Energy has restored more than 1 million customers in the aftermath of Hurricane Irma. Less than 300,000 customers are still without power.

For latest outage information and other company updates, visit news.duke-energy.com/irma.

About Duke Energy Florida Duke Energy Florida owns and operates a diverse generation mix, including renewables, providing about 8,800 megawatts of owned electric capacity to approximately 1.8 million customers in a 13,000-square-mile service area.

With its Florida regional headquarters located in St. Petersburg, Fla., Duke Energy is one of the largest electric power holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest. The company's Gas Utilities and Infrastructure business unit distributes natural gas to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its Commercial Renewables business unit operates a growing renewable energy portfolio across the United States.

Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com.

The Duke Energy News Center serves as a multimedia resource for journalists and features news releases, helpful links, photos and videos. Hosted by Duke Energy, illumination is an online destination for stories about people, innovations, and community and environmental topics. It also offers glimpses into the past and insights into the future of energy.

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SOURCE Duke Energy