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Business Wire 11-Dec-2025 8:00 AM
Designed to feel like a home away from home, BlueHouse introduces an entirely new airport experience for JetBlue's most loyal customers.
JetBlue (NASDAQ:JBLU) today announced that BlueHouse, the airline's first-ever airport lounge, will officially open its doors at New York's John F. Kennedy International Airport (JFK) Terminal 5 (T5) at 5 a.m. ET on December 18, 2025.
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Photo courtesy of JetBlue.
As a major element of JetBlue's broader JetForward strategy, which includes delivering more premium, customer-centric experiences, BlueHouse sets a new benchmark for approachable hospitality in the heart of T5. Inviting, stylish, and uniquely JetBlue, the space is designed to feel like an extension of home, inspired by the energy and character of New York City. It introduces a more relaxed, seamless experience to play, work and unwind, with thoughtful design and technology that reduce long lines and make travel feel easier and less stuffy from the moment customers walk in.
"BlueHouse helps make our flagship terminal feel more like home," said Marty St. George, president, JetBlue. "It's warm, comfortable, and elevated in a way that's distinctly JetBlue, with the hospitality and thoughtful amenities our customers have been asking for. As our first lounge, it represents an exciting milestone in our JetForward journey as we focus on bringing affordable, premium experiences from the aircraft to the airport."
Key Highlights of BlueHouse at JFK Terminal 5:
Home Away from Home, In Our Hometown Spanning 9,000 square feet across two floors, BlueHouse blends the charm of New York's iconic Art Deco architecture with the warmth of a classic city apartment. Decorative molding, brass accents and a lobby-style entry set the scene for a residential-inspired space that feels warm, personal and unmistakably JetBlue.
"We wanted customers to feel like they're stepping into a warm and stylish New York City apartment filled with character, where layers of JetBlue history and New York iconography can be discovered with every visit," said Stephanie Evans Greene, senior vice president, marketing and brand, JetBlue. "Just as New Yorkers bring their own personality into a new space, we infused the space with JetBlue's signature style to feel homey and comfortable when staying in our House."
The lounge weaves together JetBlue's history as New York's Hometown Airline® with the Empire State's spirit through art locally curated by Statement Of, and a mural designed by Artists for Humanity that features constellations of JetBlue destinations in the style of Grand Central Terminal's iconic ceiling.
It's On the House Prepared daily and curated by Union Square Events, BlueHouse offers guests fresh grab-and-go bites inspired by New York's food scene like bacon, egg and cheese sandwiches with New York cheddar in the morning, and pastrami on rye or chicken Caesar wraps later in the day.
The beverage program celebrates the city's craft culture, with draft and local beers, signature cocktails, and artisan wines curated by NYC hotspots The Greats of Craft and Please Don't Tell, and some of NYC's top sommeliers. Barista-made espresso drinks come courtesy of Greenwich Village founded Joe Coffee, alongside specialty chai and matcha from Brooklyn's Dona and teas from Steven Smith Teamaker. Customers can also request travel-friendly amenities to make their journey even more comfortable.
It's In the House BlueHouse combines open, social areas with cozy, quiet spaces designed for every kind of traveler. High-speed Wi-Fi and power outlets at nearly every seat keep travelers connected, while dedicated quiet zones provide a peaceful reset before takeoff.
For play, customers can visit the game room stocked with JetBlue-branded cards, chess, checkers and children's toys. Customers can also take home a photo memento from a custom photo booth.
Key to the House JetBlue is deepening the value of its TrueBlue® loyalty program by making BlueHouse a signature benefit for its most loyal customers and premium travelers. Earlier this year, JetBlue introduced the JetBlue Premier World Elite Mastercard®, issued by Barclays US Consumer Bank, the airline's first premium credit card offering complimentary BlueHouse access1, accelerated points earning and priority benefits.
"BlueHouse is one of the most significant enhancements we've ever made to our loyalty program," said Ed Pouthier, vice president of loyalty and personalization, JetBlue. "Our Mosaic members and Premier Cardmembers already enjoy elevated benefits every time they fly, but BlueHouse introduces a new level of recognition for those who choose to fly us again and again."
Access to JetBlue's lounges will be reserved primarily for Mosaic members, transatlantic Mint customers and JetBlue Premier Cardmembers to ensure a comfortable experience that avoids the overcrowding and long lines often seen in other airport lounges.
Complimentary BlueHouse access will begin at 5 a.m. ET on December 18, 2025, for the following customers:
Customers |
Access Policy |
Guest Policy |
Mosaic 4 Members1 |
Complimentary |
One complimentary guest $39 per additional guest |
JetBlue Premier Cardmembers1 |
Complimentary |
One complimentary guest $39 per additional guest |
Transatlantic Mint Customers |
Complimentary |
$39 per guest |
BlueHouse limited access passes will be available for purchase beginning in February 2026 for the following customers1:
Floor Plan for the Future BlueHouse at JFK Terminal 5 is just the beginning. The lounge debuts as JetBlue continues a multi-year refresh of Terminal 5, bringing more than 40 new retailers and amenities for a more elevated airport experience. JetBlue's investment in premium products to meet customer demand also includes an upcoming domestic first class cabin that will roll out next year.
JetBlue will expand BlueHouse with its next location set to open at Boston Logan International Airport (BOS) Terminal C in 2026. For more information about BlueHouse, visit jetblue.com/bluehouse.
About JetBlue JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan. JetBlue carries customers to more than 100 destinations throughout the United States, Latin America, the Caribbean, Canada, and Europe. For more information and the best fares, visit jetblue.com.
1 Each customer and guest must also present a confirmed same day boarding pass for a Blue Fare or above ticket. Customers and guests traveling on a Blue Basic Fare are ineligible for complimentary access or to purchase a one-time pass.
View source version on businesswire.com: https://www.businesswire.com/news/home/20251211168175/en/
JetBlue Corporate Communications Tel: +1.718.709.3089 corpcomm@jetblue.com