UiPath Recognizes Omega Healthcare’s Leadership with AI25 Award for Agentic Automation Excellence

Omega Healthcare’s Consecutive Win Highlights Rapid Automation Advances

In a notable industry development, Omega Healthcare has once again secured a spot as a UiPath AI25 Award Winner. The company, recognized for its cutting-edge adoption of agentic automation, stands out among 25 of UiPath’s most innovative global customers. This marks Omega Healthcare’s third straight year receiving this distinction—affirming its pivotal role in healthcare process automation.

Key Milestone: Over 300 Million Transactions Automated with UiPath

The scale of Omega Healthcare’s transformation is compelling: within five years, the organization has automated more than 300 million transactions using UiPath’s advanced automation tools. These efforts have redefined how the company manages patient correspondence, claims processing, and denials management, setting a benchmark for efficiency in healthcare revenue cycle management (RCM).

Agentic Automation: Delivering Tangible Benefits Across Healthcare Operations

Agentic automation, at the heart of UiPath’s platform, merges human talent, artificial intelligence, and robotic automation to overhaul processes end-to-end. Omega Healthcare’s integration of UiPath Maestro™ and Document Understanding™ modernizes administrative tasks, streamlines RCM, and reallocates staff time to patient-facing responsibilities and innovation.

The outcome? Healthcare managers can spend more time on mentorship, doctors devote greater attention to patient care, and the revenue cycle speeds up—resulting in faster reimbursements and consistently improved cash outcomes. This holistic impact underscores why the AI25 Award panel, composed of expert judges, recognized Omega’s strategies, business results, and implementation leadership.

Leadership’s Perspective: Recognition Reflects Value Creation and Transformation

Vijayashree Natarajan, Omega Healthcare’s CTO, notes, “This recognition underscores the strength of our collaboration with UiPath and our commitment to advancing automation and AI—to deliver measurable value and transformative outcomes for our customers.” The accolade comes as Omega Healthcare’s digital platforms, ConnectIQ and CollectIQ, increasingly leverage agentic automation to simplify critical tasks from claims processing to patient correspondence.

What This Means for Healthcare—and UiPath

The consistent recognition of Omega Healthcare as an AI25 winner is more than just an accolade; it’s a testament to the tangible business impact of UiPath’s automation ecosystem. As UiPath continues to champion agentic automation—fusing AI agents, humans, and robots—the spotlight remains on how these advances not only boost productivity but also elevate care and streamline patient experiences.

For UiPath, and its growing roster of innovative partners, these success stories reinforce its position as a leader in the evolution of enterprise automation, supporting sectors that are ripe for transformation through smart, secure, and scalable solutions.

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