PagerDuty Earns AWS Resilience Competency—Setting a New Bar for Always-On Operations

AWS Resilience Competency Achievement Underscores PagerDuty’s Enterprise-Ready Solutions

PagerDuty, Inc. (NYSE: PD) has been named one of the first AWS Software Partners to earn the coveted Amazon Web Services (AWS) Resilience Services Competency in the software category. As system failures cost global businesses an estimated $400 billion each year, this independent certification is more than a trophy—it validates PagerDuty's deep expertise in helping companies design and maintain mission-critical, always-on systems that can weather failures and recover quickly.

Why AWS Validation Matters—A Vote of Confidence in a High-Stakes Environment

Enterprises face enormous pressure to keep vital digital platforms—like banking, healthcare, and e-commerce—up and running without interruption. Even brief outages can snowball into millions in lost revenue, damaged customer trust, and regulatory risks. The AWS Resilience Competency doesn’t just represent technical prowess; it means PagerDuty has met some of the industry's toughest standards for building resilient, cloud-based systems.

Proactive Incident Management Translates to Measurable Business Value

PagerDuty’s approach combines end-to-end incident management with resilience engineering principles, allowing organizations not only to react faster when issues arise, but to anticipate and mitigate risks before they escalate. With this new competency, enterprises can trust PagerDuty’s AI-powered platform to provide real-time detection, smart workflow automation, and fast response—all crucial for maintaining customer confidence in today’s "always-on" digital economy.

Which Industries Stand to Gain the Most?

Financial services, healthcare providers, and online retailers are just some of the sectors for which every second of downtime can have dramatic financial or reputational costs. PagerDuty’s solutions—now AWS-validated—provide these high-stakes organizations with the expertise needed to architect systems resilient against failures, whether due to code bugs, infrastructure glitches, data issues, or even natural disasters.

Resilience in Action: What PagerDuty and AWS Bring to the Table

Takeaway: Raising the Standard for Digital Resilience

Pagers are gone, but digital business is more dependent than ever on uninterrupted operations. PagerDuty’s AWS Resilience Competency certification provides enterprises with external assurance that their most vital workloads are in capable hands—offering not just fast response when things go wrong, but the tools and practices needed to build in resilience from the start. For decision-makers and technical teams alike, this milestone is a signal that proactive resilience is now an achievable, measurable standard rather than a distant aspiration.

For those managing mission-critical platforms, the partnership between PagerDuty and AWS represents more than technical progress; it’s a promise of fewer costly disruptions, quicker recovery, and higher trust with customers and regulators alike. It may be worth a deeper look—especially for businesses that can’t afford a single minute offline.

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