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PRNewswire 11-Jun-2024 4:48 PM
JCP&L offers a variety of assistance programs and payment plans to help eligible customers
HOLMDEL, N.J., June 11, 2024 /PRNewswire/ -- Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE:FE), is teaming with the New Jersey Board of Public Utilities (BPU) to promote Utility Assistance Awareness Week, which runs from June 10-14.
Residential customers of JCP&L who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or to receive referrals for bill assistance programs. Establishing an affordable payment arrangement or obtaining assistance can help keep balances manageable.
Jim Fakult, President, JCP&L: "We understand customers may be facing financial hardship due to any number of factors that can place a major strain on household budgets. Electricity is a vital service to even the most basic standards of living, and our teams are here to help our customers understand and apply for assistance programs they qualify for to relieve some of that worry."
Programs customers may be eligible to participate in include:
Residential customers are encouraged to visit firstenergycorp.com/billassist and use a helpful search tool to see which assistance programs could be available based on their location, household size and income. JCP&L can also offer a variety of payment arrangements for customers who qualify. Customers may also call 1-800-662-3115 to speak with a member of JCP&L's Customer Care team.
JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. Follow JCP&L on X, formerly known as Twitter, @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com.
FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com. Follow FirstEnergy on X: @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.