United Opens Grab-and-Go Club in Houston
PRNewswire 25-Feb-2025 8:00 AM
Airline opens second United Club FlySM location where travelers can quickly carry out snacks, coffees and other beverages on the way to their gate
Houston location reflects the airline's continued investments in IAH and its broader United ClubSM portfolio
HOUSTON, Feb. 25, 2025 /PRNewswire/ -- United today opened its newest United Club Fly location at George Bush Intercontinental Airport, designed for travelers who want a convenient option to pick up a snack, beverage or barista-made coffee as they head to their flight.
At United Club Fly in Houston, travelers can experience:
- Seamless, self-scan entry with their boarding pass at automated entry gates.
- Selection of premium food and beverage for the on-the-go traveler, including fresh-squeezed orange juice, warmed pastries, wraps, salads, sandwiches and more.
- Barista-crafted, personalized coffee beverages from the club's full-service coffee bar, helping customers skip long lines at airport coffee shops.
- Self-service beverage counter with a reusable water bottle refilling station and other favorite nonalcoholic beverages, including soft drinks, iced tea and more.
- Space City inspired design that celebrates the Houston area.
"We're bringing elevated convenience to Houston with the opening of our second Club Fly location," said Alexander Dorow, Head of United's Club and Lounge Program. "Designed for on-the-go United Club members, Club Fly offers a club experience that matches the ways travelers' needs have evolved, especially when they're pressed for time. Not all customers travel the same way and that encourages us to constantly look at new opportunities to add value to our club program and support travelers throughout their entire journey."
United was the first U.S. airline to debut a grab-and-go club concept with the opening of its first location in Denver in 2022. More than 300,000 travelers have visited Club Fly since it opened in Denver, and they've enjoyed the convenience, refreshment selection and barista-made drinks, especially during short layovers. This club format reflects the airline's ongoing commitment to launch new innovations that support different customer needs during their travel journeys.
More than half of customers at IAH are connecting passengers, and the grab-and-go club will improve the customer experience for on-the-go travelers who are pressed for time and want to quickly recharge and refuel before their flight. Located on the south side of Terminal B, United Club Fly features a modern design that reflects Houston. The Space City inspired club features seasonal coffee bar highlights, such as Lavender Matcha Latte and Blueberry Acai "Galaxy" Latte.
United Club members and travelers in premium cabins flying internationally will have access to United Club Fly.
The opening of United Club Fly in Houston is part of the airline's growth plans in Houston that include a $2.6 billion renovation and expansion of Terminal B, a new United Club location and an Early Bag Storage facility (EBS). It also marks the airline's latest investment in its network of clubs and lounges. Since 2022, United has opened or renovated a total of eight United Club locations across its system. In 2025, the airline will open expanded Polaris Lounges in Chicago and Newark. Also in 2025, United will reopen a renovated and expanded club in Denver's B West Terminal, which will complete its plan to redesign every United Club at DEN. Internationally, United plans to reopen the United Club in Hong Kong. In 2026, United will open a new United Club in San Francisco and its largest-ever United Club in Houston.
For more information on United Club locations and how to visit, go to united.com/unitedclub.
About United
At United, Good Leads The Way. With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., United operates the most comprehensive global route network among North American carriers and is now the largest airline in the world as measured by available seat miles. For more about how to join the United team, please visit www.united.com/careers and more information about the company is at www.united.com. United Airlines Holdings, Inc., the parent company of United Airlines, Inc., is traded on the Nasdaq under the symbol "UAL".
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SOURCE United Airlines
